At Xrete Shop, we’re committed to delivering your orders efficiently and to over 200 countries worldwide. Below, you’ll find all the details about our shipping process, timelines, and policies to ensure your experience is smooth and transparent.

Global Shipping Coverage

We proudly offer international shipping services to customers around the globe. If we’re unable to ship to your location, we’ll notify you promptly and issue a full refund if applicable.

Customs & Duties

Please note:

• We are not responsible for customs fees, clearance fees, or similar charges once the items have been shipped.
• By placing an order with us, you acknowledge that your package may incur customs fees depending on your country’s regulations.
• Any such fees are the buyer’s responsibility and are not included in our product or shipping prices.

For a hassle-free experience, we recommend checking your local customs regulations before placing an order.

Shipping Times

Shipping times vary by location. After your order is processed, here are our estimated delivery times:

Location	Estimated Shipping Time After Order Processing
United States	7 – 15 Business days
Canada, Europe	7 – 20 Business days
Australia, New Zealand	7 – 25 Business days
Central & South America	7 – 25 Business days
Asia	8 – 25 Business days
Africa	8 – 25 Business days

Order Processing Time

• Orders are typically processed within 1 business day.
• During weekends, holidays, or due to global time zone differences, processing may take up to 4 business days.

Delivery Guarantees

In most cases, your order will arrive within the estimated timeframe. However, in rare cases of severe circumstances (e.g., natural disasters, customs delays), delivery may take up to 45 business days.

• If your order hasn’t arrived after this period, you are eligible for a full refund.

Tracking Your Order

• Once your order is shipped, you’ll receive an email with a tracking number to monitor your shipment.
• Occasionally, tracking information may not be available due to logistical reasons.
• Please note that items in the same order may be shipped separately for faster delivery.

Need Assistance?

If you have any questions or concerns, feel free to reach out to us at support@xrete.shop or via our Contact Us page. We’re always here to help and ensure your satisfaction!